Call us: Mon-Fri 9am-5pm 01527 962 586
Email Us: Click here

Please ensure all orders are made by 12th December to ensure Xmas Delivery...

Terms & Conditions

This website is operated by Posh Canvas. Please make sure that you read through these terms and conditions carefully before using this website as your use of the website will signify your agreement to be bound by them.

Copyright

All content included on the website, such as text, graphics, logos, button icons, images is the property of Posh Canvas. All other products on the site are copyrighted by the respected owners. We reserve the right to remove any of our canvases without notice at anytime.

You may not systematically extract and/or re-utilise parts of the contents of the website without Posh Canvas's express written consent.

Products

Sometimes the product specifications from our suppliers may change, in which case we will do our best to offer you a substitute for the same or better quality at the original price. You will be informed on the replacement of your order before it is dispatched. If you are not satisfied with your replacement, you may cancel your order and/or request a refund on it/them if you have already paid for the item(s).

Although we do our very best to match colours, they will slightly differ as on screen will represent a three colour RBG version rather than full four colour cmyk version. The colours on the website are the best possible match but unfortunately we cannot except any refunds or returns simply due to colour intolerance's.

Ordering

When you place an order to purchase an item(s) from Posh Canvas we will send you an e-mail confirming the receipt of your order, which will contain the details of your order. Your order represents an offer to us to design and print the product, which is accepted by us once the email confirmation is sent. Once the order has been sent we cannot offer a change of order details if the the canvas has already been printed. Please ensure that bespoke canvases are double checked for spelling and grammer as what is entered within the website fields is what will be printed onto your canvas.If you have created an account on our website you view details of your order along with the status. On accepting our terms and condition on checkout you are hereby agreeing to all information within this document.

Please pay particular attention to office hours over bank holiday and festive periods. Any orders or customer queries received outside of ordering deadlines will be processed on our return.

Payment

The price you pay is the price displayed on this website at the time we receive your order. However, whilst we make every effort to try and ensure that all prices on our website are accurate, errors sometimes occur. If we discover an error in the price of goods you have ordered, we will inform you of this fact as soon as possible. You will be given the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the item(s), you will receive a full refund.

Items are subject to availability. In the event that we are unable to supply the item(s), we will inform you of this as soon as possible. A full refund will be given where you have already paid for the item(s).

Title to any items you order on this website shall pass to you on delivery of the item(s), provided that we have processed and received payment in full for the item(s).

Security

We will take all reasonable precautions to keep the details of your order and payment secure, but unless we are negligent we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. All payment and credit card details are handled by third party solutions such as Paypal and Sage Pay to ensure the up most security. We do not store any confidential information on our servers.

We carry out stringent security checks on all credit and debit card transactions. We reserve the right to refuse an order that has been placed under what we deem to be suspicious circumstances or where the details given do not match the security details held by the card issuer for that card. If we are suspicious of a transaction, we may contact you to confirm your details prior to accepting the order for dispatch. If we fail to satisfy any outstanding security issues, we will cancel the order and refund the card in full. All payments are handled by PayPal off site to ensure the ultimate security.

Delivery & Returns

Please read our delivery and returns policy regarding your ordered products. By accepting our terms and conditions you are also accepting our delivery and returns procedure.

Privacy

We take your right to privacy very seriously. Please read our Privacy Policy for more information.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.